• 1605 Washington Street & 901 Mill Street, Franklinton, LA 70438 102 Cumberland Street, Bogalusa, LA 70427
  • (985) 795-WASH
  • Monday-Saturday 8am-7pm
  • 1605 Washington Street & 901 Mill Street, Franklinton, LA 70438 102 Cumberland Street, Bogalusa, LA 70427
  • Monday-Saturday 8am-7pm
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Frequently Asked Questions

I am proud to offer 3 locations in Washington Parish that are ready to serve you. Being in the carwash business for over 22 years now, we love what we do! Stop by today and give us the opportunity to earn your business.

UNLIMITED MEMBERSHIPS

FAQs

What is the Unlimited Wash Club?

The Unlimited Wash Club is a membership service that allows members to wash their vehicle once per day, for one low monthly charge.

How often can I wash my vehicle with an Unlimited Membership?

Members are allowed to wash once per day, every day.

How much does it cost to join?
Visit Unlimited Carwashes for all monthly package prices.
Will I be in a contract?

NEVER! No penalties, cancel at anytime.

How often will my card be charged?

You will be charged once per month on the same day of the month that you signed up.

Example: If you sign up on August 22, your card will be charged on the 22nd of each month thereafter that your membership is active.

Can I use my membership for multiple vehicles?

No. With our license plate recognition technology, the license plate of the vehicle you are in when you sign up will go into our system. This is the only license plate that will be allowed for that single membership.

Are any plans offered to add multiple vehicles to my membership?

Yes! We offer a family plan with the Ultimate Package Membership. The first vehicle added will be $39.99/month. Every car added to the plan thereafter will receive $10 off.

What if I sell or trade in my vehicle?

You can transfer your Unlimited Wash Plan to another vehicle by contacting us at 985-795-WASH.

How do I cancel or change my membership package?

Click “Manage My Plan” on our website

Call/Text 985-795-WASH

Stop by any of our locations and speak to an attendant

*Plans must be canceled or changed 5 days prior to your recharge date.

What is your refund policy?

No full or partial refunds will be given for member cancellation. You may continue to use your cancelled membership until the last day of your billing cycle.

Terry's Express Wash is not responsible for the following once you enter the tunnel wash!
  • ANTENNAS, INCLUDING TELESCOPING, SATELLITE, ON-STAR OR MOBILE PHONE
  • SPECIFIC MANUFACTURER TECHNICAL SERVICE BULLETINS (TSB)
  • DAMAGE CAUSED BY VEHICLES NOT IN NEUTRAL OR WITH BRAKES DEPRESSED
  • LOOSE/BROKEN PARTS OR PREVIOUS/EXISTING DAMAGE
  • WIPER BLADES OR MIRRORS
  • VEHICLES OVER 5 YEARS OLD
  • NON-FACTORY INSTALLED PARTS, INCLUDING WINDGUARDS, BUG SHIELDS, LIGHT BARS, SPOILERS/FINS, LOW PROFILE WHEELS & TIRES
  • HOOD EMBLEMS/ORNAMENTS
  • INTERIOR/EXTERIOR NON-FACTORY STICKERS OR DECALS
  • DAMAGE CAUSED BY DRIVER ERROR
  • MAGNETS OR HITCH COVERS
  • LUGGAGE RACKS OR RUNNING BOARDS FACTORY OR AFTERMARKET
  • OVERSIZED TIRES, RIMS OR HUBCAPS
  • VINYL OR LOOSE SPARE TIRE COVERS
  • LICENSE PLATES, COVERS OR FRAMES
  • ANY VALUABLES LEFT IN THE VEHICLE
  • CLAIMS OF DAMAGES OR MISSING ITEMS ONCE THE VEHICLE HAS LEFT THE PROPERTY

TUNNEL SAFETY

YELLING  OR CUSSING TOWARDS ANY OF MY STAFF WILL GET YOU A SUPER QUICK EXIT FROM MY PREMISES!  ALWAYS REMEMBER , YOU WILL CATCH MORE FLIES WITH HONEY!!  TREAT OTHERS JUST LIKE YOU WANT TO BE TREATED, WITH RESPECT!!

What is your height clearance?
7 foot.
Is carwash safe for convertibles with soft tops or any other soft top vehicles?
Yes, however we are not responsible for any damage caused by rips or tears or improper sealing on the vehicle. The decision to go thru wash is up to you, the customer.
Will my dual wheel vehicle fit thru your carwash?
NO
Which type of tire shine does your carwash use? Water or oil based?
Water based. Produces less sling on your clean vehicle.
Why is your carwash closed during normal operating hours?
Our location may be closed due to routine maintenance, inclement weather or upgrades to the tunnel. No full or partial refunds will be issued for site closures during these closed times.
Are all your chemicals safe for my vehicles finish?
Absolutely! I use only the best products which have been proven safe over the years.
Will your carwash damage my vehicle?
No. We use high-quality microfiber soft cloth and foam material within our wash tunnels that are effective at removing dirt yet very gentle on your vehicle’s exterior. Proven safe!
What payments method are accepted at you location?
Cash and Credit/debit cards. Tap and chip welcome!
Do you offer free vacuums?
Yes for paying customers ONLY

*TRUCK BEDS MUST BE EMPTY*

CARS WITH  BIKE RACKS  ARE NOT ALLOWED IN TUNNEL DUE TO SAFTEY!

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Locations

  • 102 Cumberland St., Bogalusa
  • 1605 Washington St., Franklinton
  • 901 Mill St., Franklinton

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